Hopscotch.in — reverse pickup and my refund is still pending

Address:

house no-32 gali no 3, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have placed an order from hopscotch on dated 08.03.2019 and then i received that order on dated 11.03.2019. But that size is too big that's why i request for return that order on dated 12.03.2019 and schedule for returning order is 13.03.2019 but still my order is pending for reverse pickup. Nobody comes for reverse pickup. And that's why my refund is also pending from hopscotch side. And i am not getting any reply from hopscotch side. Please help me and resolve my query.