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[Resolved]  Horlicks India — Fake product supplied in the market in pouch

The 1 kg pouch I have purchased is tasteless and have black material floating. I am afraid if something happen to me after drinking it. The faith I have in this company has lost. Customer satisfaction is zero. I don't understand what should I do. The retailer refused to take it back. Wastage of money. I don't know what should I do. Getting refund is not the solution. Apart from getting refund the company should look into it so that the quality should not be compromised.
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Oct 8, 2021
Complaint marked as Resolved 
Horlicks India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2021
Horlicks India Customer Care's response
Dear Consumer,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further regarding Horlicks, we request you to contact us on our toll free number[protected] or email at lever.[protected]@unilever.com

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We’re here for you - www.hul.co.in/contact/
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    Horlicks India
    Customer Care Service
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    Horlicks India Phone
    +91 80 0442 0168
    Horlicks India Address
    Central Quality GSK Consumer Services, Gurgaon, Haryana, India - 122002
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