[Resolved] Domain & Hosting — Services stopped even after making payment.
I had registered for a free 1yr domain(www.svptech.in) service under the offer 'India Get Your Business Online' -By Google & Hostgator. On successful renewal payment after 1yr, on 10th of Feb 2013 at 10am, still my domain hosting services have been stopped. I have made the payment via online pos from my debit card of IDBI bank. After talking with the support team & sending all the required evidences of the debited amount, yet my services have not been resumed. The company(Hostgator) denies that I have made the payment though it reflects on my card(The e-receipt of the IDBI bank has been attached). It has hampered my business as I am working on an important business project & I am unable to receive emails. I have conveyed this several times to the support team/customer service via telephone calls & email. In this case, I seek help & compensation for the same.
Complaint marked as Resolved Aug 13, 2020