Hotstar — amount from my account was deducted twice and no real assistance for refund.

Address:	Pune, Maharashtra
Website:	hotstar

Last month, i was billed twice for in a month for the subscription, and when it comes to refund, hotstar says, they have initiated...i have been to n fro to my bank, called hotstar various times, but they dont give a damn about the customer.This may be the reason they dont have any call assistance, because, explaining so much on mail is useless..They dont even care!!!