Hotstar — Hotstar free subscription violation

Address:Mumbai City, Maharashtra, 400013
Website:www.hotstar.com

Hotstar is a online entertainment channel, they offering free subscription for rs.5/- and i have subscribed for it but hotstar was deducting amount from my credit card without my prior permission every month, at the time of subscription hotstar was not mentioned any agreement that they will deduct the money or the subscription is auto renew after free subscription.

For this hotstar violation my credit card limit was exceeded and the bank was put fine for exceeded limit.

Free subscription date is : 20 aug 2016 vide invoice no.[protected] all invoices are herewith attached.

I request you to stop this violation and make my refund for user id shaik. [protected]@gmail.com.

Regards,
Abdul rahiman d
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Hello Hotstar,
I was able to access live matches but today the message displayed there is 'The media playback was aborted because too many consecutive download errors occurred.'
May I know the reason for that? Is it because someone else is using my Id at the same time?

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    Mumbai
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