Hotstar — i was billed twice on the same day for the same month, without my consent. fraud!!!

Address:411015
Website:www hotstar.com

(I m hereby copy pasted the same composed msg sent to hotstar: also attached screenshot of the transaction..)

First of all i never knew it was a recurring thing. 2nd off all why did you charged me twice on the same day? Need refund asap! & also justification..
Also i wanna know why am i not being abled to get an option to remove my direct debit details..
Pathetic service! I'm never gonna use hotstar again..

Why there is no option of removing debit details & who gave you permission to save my card details & take payments without my consent. I never knew it was recurring, fine agreed i must have not read it earlier but why am i not being able to see & remove my debit card details, answer me you fraud service provider!!! I was not warned or informed in bold letters at the time if subscription that it's a recurring thing. Fraud!!!
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Hotstar is deducting 199 rs monthly and i am not able cancel the membership

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