Housejoy.in — ac repair

Address:	New Delhi, Delhi, 110058
Website:	Housejoy

I booked service through housejoy for the first time for my window ac on 31 mar 18 as it was not cooling much. Housejoy vide their job id[protected] assigned some one ravi duhan ([protected]) for the job. His rep mr sunny comes to see my ac in 1st wk of apr 18 and on inspection asked to fill gas and change of coil of my ac with estimated expense of rs 6500/- with three months warranty on gas and 01 yr warranty of coil. I got it serviced and paid rs 6500/- on 2nd apr 18 and he gave my his mob no ([protected]) in case of any problem in three months. But after 01 months it starts giving hot air and making lound noise on compressor on/off and on being called their rep came and he said its capacitor is also required to be changed and asked for another rs 1250/- for the same. I again paid the amount in the hope that my ac will work properly after spending so much money. But i was wrong. It again started giving hot air after one week. I again called mr sunny ([protected]). Nowonwards he started avoiding me. Now he excused every time i called him. Rep is on the way/will come in the evening/oho they will come in the morning/they are on the way will reach by night. Four to five days passed away but nobody comes to see my ac.in between he did not took my call. I used different mobile nos. To catch him. But he was so beshram, after wasting so much money (Rs 8000/-) and my time, he did not try to solve my problem at the earliest by taking responsibility of their faulty and inexperienced service personnel. However after repeated call request from me, mr sunny ([protected]) send another rep after 05 days and on inspection he said gas was leaking as its nut bolt remained loose. Also censor was hanging in water due to fault of technician. He addressed the problem and assured now there will be not problem in ac. But after one day water start coming from ac in the room and also giving loud noise. And again i am calling mr sunny ([protected]) since last 3 days but in response again that drama rep is on the way/will come in the evening/oho they will come in the morning/they are on the way will reach by night with no response many time. I am still awaiting for servicing of my ac inspite of spending so much money and time. Housejoy with slogan happiness guarantee, because your happiness is our goal! Making fool of consumer by hiring such inexperienced and novice technician in their filed. They are playing with their appliances and money by sending such untrained and unprofessional tech to consumer's home. Miserable for consumer. Still waiting for my problem of ac get fixed.