[Resolved]  Housejoy.in — activa service not done properly

In the latest activa service done, your mechanic didn't have engine oil to change and didn't have time when i told him to buy and change when petrol pump is 10 minutes away. I don't know much about service yet since he managed to complete within 20 minutes max. Cleaning not done properly. At first, he found everything okay, but later spark plug was problematic which was changed and cash payment given by me. No bill given by him. Now i have engine oil with for whom external mechanic is asking rs 50 to do it. It seems like i m being completely fooled by housejoy and their mechanic for a service whice us 275 in actual i have already paid 450 as well as that service is not done properly. I also called in the morning to customer care and yet to find any response via msg, call or mail. Pathetic and worst service ever. Something similar happened at the time chimney service earlier taken from housejoy but the person came back soon to fix the issue, hence did not raise concern that time.
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Feb 19, 2018
Complaint marked as Resolved 
HouseJoy.in customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
HouseJoy.in Customer Care's response
Hi Prateek,

This certainly sounds like a frustrating experience, let's make sure we follow up with you regarding this issue.

We have logged a concern on this already.

You may reach us on[protected] or email us at [protected]@housejoy.in For any complaint or enquiry. We will be happy to help.
Thank you 
Housejoy CS Team. 
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The complaint is registered in this forum after sending mails to your customer service without any response. Of note, I m still awaiting resolution...

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