[Resolved] Housejoy.in — computer service | |||
I want to register my complaint against the service and payment which i did for computer repair. Just to give little bit background - earlier i booked housejoy service two times but no one came and booking auto closed. This was my third time when someone came after 2 weeks. When i booked this computer repair service - i applied 200off coupon and while applying this coupon i saw the message that it applied successfully. I was under the assumption that charges will be applicable only when the problem will be resolved but your technician told that this can't be repair and i have to pay 350 rs. I told that guy clearly that i applied 200 rs coupon while booking this service then i contacted customer care but i was helpless and they explain me lot of policies. Two things - first of all you have to clearly send me msg/mail that 350 rs charges will be applicable even there is no rectification. 2nd thing - what was the meaning of coupon - i booked your service only because of 200 off. I need my 350rs refund from you asap. Please do the needful. Was this information helpful? | |||
Apr 1, 2018 Complaint marked as Resolved HouseJoy.in customer support has been notified about the posted complaint. Verified Support Feb 28, 2018 HouseJoy.in Customer Care's response Hi, Thank you for contacting HouseJoy. We are sorry to hear about the trouble you had. HouseJoy values your expectations and endeavors to meet them by connecting you with a seamless home service experience. This certainly sounds like a frustrating experience, let's make sure we follow up with you regarding this issue. Please send us Job ID or mobile/Email Id registered to [protected]@housejoy.in. We will connect with you soon. Thank you Customer Services Housejoy Mar 27, 2018 meexom's response We got a wet service for our house a.c about 10 days back with a gas topup which he told that the gas was less so he did the topup of the same also but our ac is not cooling after that and making a lot of noice and he did not clean the blower also as given in your video online pls check into it and arrange fr a senior technician to have a look...Regards Pooja Maheshwari | |||
 3 Comments | |||
Comments
Your visit was scheduled for 1 pm today. No one has come yet. What kind of scheduling is this. Is this the kind of service you claim to be providing
House joy executive had been refill the gas in our split ac on dated 05-05-18 vide job id[protected] and invoice no DELHI300014E061F3A. but ac is not working properly and not done the cooling, i had already compalint to mr. rajan arora ([protected]) but he can not take any action
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HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
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Regards
Pooja Maheshwari