Housejoy.in — Electrical and carpentry services

Address:Bangalore, Karnataka, 560008
Website:www.housejoy.in

Complaint in relation to "house joy" services and fraud pre-money collection with no service delivery.

I had given a call last saturday and booked for an electrician and a carpenter.

While the carpenter did arrive, i showed him the scope of work, he collected the rs.99 and said he get back to me the same evening with a quotation, didn't happen.

The electrician didn't turn up twice that day, kept saying he's on the way and never reached on the time mentioned on my sms confirmation.

I had to call the house joy customer care line about 5 times (Saturday & sunday). Sunday evening the guy said for sure it will be solved and he has escalated the matter to his senior. No follow up with me after that.

When i called today twice, they mentioned again that they have escalated the matter to the floor manager, said they would get to me in 30mins maximum, didn't happen. When i asked for the office address i was asked to google it.

I believe this is a scam company thats out there to scam rs.99 of every customer and not deliver the service required.

This company should be on the black list.
Was this information helpful?
No (0)
Yes (0)
HouseJoy.in customer support has been notified about the posted complaint.
Jun 08, 2017
Updated by GJR
After this complaint, they attended to my matter the following day, although there was no say of why they suddenly wanted to be nice and get my job done. Anyway, job well done now, quick and quality work in a day!

I would consider giving them a second chance and not black list them... yet.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HouseJoy.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    199
    Pending
    0
    Resolved
    33
    HouseJoy.in Phone
    +91 80 3351 2156
    HouseJoy.in Address
    HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
    View all HouseJoy.in contact information