[Resolved] Housejoy.in — job id 866231093
Prpriyanka866 on Dec 22, 2017
I have book beauty service with housejoy. My slot was 1pm to 2pm. Housejoy didnot provide me beautician number. They have given me housejoy customer care number. I have missed their call. After that i have confirmed my service at 12:45 in customer care. I have tried another number but always it was asking to leave a voice message. But i didnot get any response from customer care. Finally i got beautician number. I called her and she was busy with other servie. Is this something that a customer get from you. Your booking manager is so rude he was blaming and saying we cant provide service to you. He was talking so rudely.. I never expect this kind of service form housejoy. Other beauty home salon i think far far better from you. Thanks for great experiance. I have wasted my day because i have booked service with you.
Complaint marked as Resolved Jan 22, 2018
[Dec 22, 2017] HouseJoy.in customer support has been notified about the posted complaint.
Verified SupportHouseJoy.in Customer Care's response, Dec 22, 2017
Thank you for contacting HouseJoy.
We are sorry to hear about the trouble you had.
HouseJoy values your expectations and endeavors to meet them by connecting you with a seamless home service experience. We appreciate you bringing this instance to our notice. Having checked, the expert reached 4.15. We understand there was a delay and caused inconvenience.
But please be assured that such instance would not occur in the future.
We highly appreciate your feedback as it will assist in becoming better at what we do. It's goal to retain you as a satisfied customer and we hope to serve you again in the future.
You may reach us on[protected] AM to 8 PM or email us at firstname.lastname@example.org For any complaint or inquiry.
Housejoy CS Team,
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HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071