[Resolved] Housejoy.in — Pathetic Service -Stole the laundry | |||||
I raised a laundry service with housejoy.in and they picked up my clothes(A double blanket and a t shirt for dry clean) on 19th Nov, 2015 only after 2 days on regular calling. Again I had to keep following up for the dry cleaning status of my laundry and finally I got only the t shirt returned to me on 26th, after that also my double blanket worth around 4k was not returned to me . I kept calling them multiple times and sending mails, but no response, all in vain. Then I got a call from a person who told that the blanket cannot be traced and the whole house joy team is searching for it, he assured me that he will search the blanket within 2 days or would give me the cost of blanket, but after two days when I called his number, it was switched off. Housejoy is full of cheaters, I don't know what happened to my blanket, they are not responding at all. I request the return of my blanket or refund of amount 4000. Was this information helpful? | |||||
Dec 1, 2015 Complaint marked as Resolved Thanks for resolving my issue.
After the complained, I got a call from the concerned person and they told that they will try to sort my issue by the end of day, then in the end of the day I got a call that since the blanket is missing they would give me the full refund in case they are not able to find the blanket.
I waited for a day and finally received my blanket in good condition:) HouseJoy.in customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi Arpita
We are sorry to hear about your experience. We value our customers & their time. Please be rest assured that we will fix this issue.
Our operations team will connect with shortly.
Regards
Team Housejoy
We are sorry to hear about your experience. We value our customers & their time. Please be rest assured that we will fix this issue.
Our operations team will connect with shortly.
Regards
Team Housejoy
Hi Arpita.. its a pity that you seem to be happy with the resolution. Customers like you only encourage the companies to mishandle more and get back trust after the mischief.
I understand the joy of getting your item back even as you may have some emotional attachment with it. But acknowledging the failed company on their response is the last thing to do in any situations.
Just imagine yourself on a flight to abraod while these crroked businesses try to find your blanket.
Then u will understand their real worth!
good luck.
I understand the joy of getting your item back even as you may have some emotional attachment with it. But acknowledging the failed company on their response is the last thing to do in any situations.
Just imagine yourself on a flight to abraod while these crroked businesses try to find your blanket.
Then u will understand their real worth!
good luck.
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HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
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We are sorry to hear about your experience. We value our customers & their time. Please be rest assured that we will fix this issue.
Our operations team will connect with shortly.
Regards
Team Housejoy