Hp — Failing to Replace Faulty Monitor in a time span of 3 months
P
Pixel Garden
from Vasai-Virar, Maharashtra
Address:
Mumbai City, Maharashtra, 400065
Website:
www8.hp.com/in/en/home.html
My previous monitor replacement came in after a period of 4 months & this time it's already close to 3 months & the problem has not been resolved yet. After numerous calls & emails either to their service heads, customer care executive or service centre, i have come to realize hp has a hugely pathetic after sales service. They cheat people based on the market name they have created. I have all the call recordings & mails regarding this and will reproduce in front of higher authority when needed.
+1 photos
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Jul 12, 2017
Updated by Pixel Garden Monitor is having reliablity in color issue. there is a gradiet from top to bottom changing from warm at the top to cool at bottom.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment