Hp — For the replacement of the product

Sir I am a preparing candidate o[censored]PSC for last three year and this is last chance for me to appear as going to exceed age limit next year so taking this in view I started online preparation for UPSC so I was to bound to take a laptop of Hp sl no. CND6386NJ8 on 19/12/16 which is unfortunately appears as a defacted product in which the screen was fleecring I several time lodge complai starting from 17/01/17 but not got proper resolution finally on 18 /03/17 service center has changed the mother board without informing me but my stand is as I did not use the product for even a month so I want replacement for the product considering the time which is for me like a drop of water in deseart right now for avoiding any such problems in future because I am not in position to take any more chance considering the fact I am already lacking time. Shopkeeper is also saing service center is responsible for the service and replacement of the product .I have already lodge the complainant consumer court via Docket No. 202675. Now as my right I have paid for new product so I want a new product not tampered one . I will not be satisfy less then replacement of the product.because right from the beginning I have been told that this is a software issue which appear finally as a big hardware issue lead to change the motherboard. First I have reported the problem to the shop (Alfa Computer Ambala cantt ) just after 8 days of the purchase date 19 /12/16 but that's time they silly reinstall the window and gave it back to me then next I visited the shop on 17/01/17 for the same pro what appeared first time then shopkeeper send me to service center their also I did not get proper resolution . On the whole I want a new product because I am shick of the said product. Thanks.
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