Hp Gas — booking fault

Address:

192221

I booked a cylinder with booking no. 375620, cash memo no 1176225, but the status shows allocated printed, the cylinder is not delivered nor can i book new cylinder bcoz it shows "a booking is already pending for the consumer". Pls help, my consumer number is 508531,
Connection named as ab majeed mir,
Distributor name kiloo gas agency dooru, thank you