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[Resolved]  Hp Gas — hp gas online payment not reflecting, although money deducted

Payment made, not received by distributor
I made online payment for hp gas cylinder using my paytm account via ezy suvidha app on 12th may 2020

Details:
Consumer no. :605374
Booking no: 535630
Payment made on: http://ezpay.hpcl.co.in//ezpay//h/[protected]
It said paymantra, citrus payment successful
Upi[protected]
Date: 5/12/2020, time:9:58:10 am
Amount: 579

Due to non reflection of payment in hp gas, i couldn't take the delivery of gas, as they were saying money not reflecting in portal.

Kindly resolve and transfer amount back to account.
hp gas online payment not reflecting, although money deducted
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Complaint marked as Resolved May 19, 2020
Hi, it was error of Citrus payment solutions, and not Hp Gas, which have been resolved now. Thanks Consumer Complaints forum

Complaint Status


[May 15, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL]
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    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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