Hp Gas — Refill booking cancelled and now I am unable to rebook refill

Address:Ghaziabad, Uttar Pradesh, 201014

My Hp gas consumer number : 625084
HP gas agency : Jai Ambey HP gas seva, Sahibabad, Ghaziabad (U.P)

Dear Sir,

I booked a HP gas refill with booking no. 515685 on March 26, 2017. Booking got cleared and cash memo was also generated successfully. But on 1 April, 2017 I got message that my booking has been cancelled. Now, when I go to re-book refill using HP anytime - it says there is already a booking pending.

How I can book refill in such case? Also Why gas agency cancelled my booking without asking me? Previously they delivered me cylinders which has atleast 5 KG of less gas in it and I detected it and asked them to give me proper cylinder. They gave me new cylinder but they also noted my consumer number and now this agency is cancelling my booking deliberately because I detected the way they were fooling people by taking out 5 KG gas from cylinder - this is very serious issue.
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Regards,

Lakshmikanta Bhowmik

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