HP India — Airplane mode showing only

Address:

Sangli, Maharashtra, India

My laptop model no is - HP 15s-Du2009tu, Core i3, 4gb, 1 tb, win 10.
Sr no - CND03242YH.

From purchasing above mentioned laptop model giving problem of Airplane mode.
I have Already discussed hp customer care concern person and ran program as customer care person said, but my laptop issue isn't close yet.
Main problem is while working on same model suddenly he doing disconnect the internet and show only airplane mode, not showing any another option to connect Internet as usually.
I am unhappy with this same model, my request is please solve this issue otherwise give replace this laptop with new one.