[Resolved]  HP India — amount not credit to biller

Address:577601

Hi

Sir this regarding online payment issues be half of my mother i m booked the gas cylinder on 23rd december 2018 cylinder through the hp gas phone line using my phone after that i got the confirmation text message in that one online payment link was there. Through that i made the online payment of rs of 808.61 played using my sbi accoun though merchandise google upi (Transaction id:[protected]
At the time of gas, cylinder delivery, delivery boy asking for the payment i have told that we already made the payment through the online, using google payment but delivery man collected the payment. That payment made was cash payment. Simultaneously i spoke with the gas agencies they are telling that we didn't get the any online payment from the consumer no:607679 (Raziya begum). It was payment made by me (Liyakhatali) and i have checked with the distributor: mysore kirloskar employees cooperative society ltd.[protected] bank account for the amount received of rs 808.61 please
Please help me out my money back as well give the detail of the account the money is transfer
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Mar 26, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

We are sorry to inform you that you've reached Hewlett Packard, I would request you to contact HP GAS for further assistance.

Regards,
SP
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