[Resolved]  HP India — amount not received of rs.1199

Address:	400092
Website:	store.hp.com/us/en/cat/laptops

Hello team,

This mail is in regards to the transaction made on[protected] @ 6.59am of rs.1199, which was failed, but amount deducted from my credit card account. For this i even received an email stating for incomplete transaction from merchant side. Later, on same day i made another payment of rs.1199 @ 9.54am. It was successful.
Merchant is saying that they haven't received any payment made @ 6.59am, kindly contact bank. Its more than 10days of transaction.
Kindly look into it and do the needful, as its almost more than a week.
For your reference, i have attached the photo copy of the mail received from merchant, as well you can read the below trail mail that i have received from them.
I would like to know who will pay me the amount, as merchant saying to ask bank and vice versa. Both are making me to run here and there.
Its a request, please help me.
You can call me after 6pm.

Regards,
Vaibhav padia