HP India — Battery not charged

sanketmhatre

Address:

Raigad, Maharashtra, 402107

When I am charging my laptop, laptop is start, but battery not charged, when I unplugged the power cord laptop is going to shutdown.I have working without unplugged power cord I am unable to work, because laptop immediately going to shutdown. Product description: HP 15-r032tx Notebook PC Product number: J8B78PA Serial number: CND433564S, Warranty status:Covered under Extended warranty, 5 months remaining.

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HP India customer support has been notified about the posted complaint.

Apr 19, 2017

Updated by sanketmhatre When I am charging my laptop, laptop is start, but battery not charged, when I unplugged the power cord laptop is going to shutdown.I have working without unplugged power cord I am unable to work, because laptop immediately going to shutdown. Product description: HP 15-r032tx Notebook PC Product number: J8B78PA Serial number: CND433564S, Warranty status:Covered under Extended warranty, 5 months remaining.