[Resolved]  HP India — Pathetic service

Address:380013
Website:www.hp.com

Friends Never Ever Make a mistake of buying HP products. I was forced to scrap my HP all in desktop due to pathetic service. It's time to share agony towards HP service issue. Call was logged in Dec 16. Technician visited multiple times but to no avail. Apart from main complaint, few more issues have arisen due to negligence and lack of technical competency. They are yet to resolve the issue inspite of many calls since then. Call got closed by them to meet their KPI w/o service Engineer visit. I am sure HP is not going to fix the issue but I can request you to re-think if you want to be HP loyalist.
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May 22, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Apr 16, 2017
Ananta meher's response
How to increase the warranty of hp laptop? give the process
Verified Support
Apr 20, 2017
HP India Customer Care's response
Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.
 
I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
Complaint comments 

Comments

Battery not work properly, not giving backup, unaspected shutdown.
network disconnected automatically.
How increase the warranty of hp laptop ? Give the process
Complain for new installtion problem of scanner for m1136 multifunction lj printer, hp case id is [protected] & service no:BJTC9369-01//2-SJWB, STILL complain not attended by your service enginner, this is new 1st installtion of my party, they needed other new piese, plz do my case under DOE, please attending my call as soon as possible
The above All-in-One Desktop PC was installed on 04.01.2016. As per RC, the said PC is covering 3 years warranty from the date of installation. So, the PC is under warranty.
Problem: The PC is unable to start the window. " Automatic repair could't repair your PC" appearing on the display.

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