HP India — b&o speaker

I have purchased hp pavillion notebook 2 months back and along with that i availed the opportunity to get "back to campus offer" due to which i paid for b&o speaker and according to hp policies it should be deliverd within a month but see its around 2 months now and even the speakers are not dispatched yet.
We people as customer rely on you but what the heck you people are doing? Is this is the way you treat your customer? If yes then really sorry i'm totally disappointed with hp service.
Please let me know when the speakers will be dispatched? If you people don't want to give then its a request that please refund my amount.
Thanks.