[Resolved]  HP India — boot device not found

I bought hp notebook few months ago and it already has started showing problems like boot device not found, etc. I talked to the customer care services but nothing happened. I have tested the hard dive test, it was passed at first and then my system started working fine but when i was updating windows 10 it showed that error again, also hard drive test failed this time.
Never going to buy any hp product again!

There was a hinge issue before that problem also it freezes a lot while working!
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email ([protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
Complaint comments 

Comments

not only your laptop, in most of the computers, some times will get boot device not found. simple reason sata cables have loose connection

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information