HP India — Care pack not activated

Hi team

we have taken care pack of 5 printer model- M2880FW. care pack number is HP SAMSUNG 2Yr NBD U9SP9E. I have been raising issue to HP care pack team from last 1 year but they are providing support regarding this issue . out 5 printer they only activated 3 printer last month(September 2020) which is after expiry of 9 -10 month of 1st year. still 2 printer are pending for warranty care and approximately 1 year of warranty is over. my printer is not working nad Hp customer cant provide after sales services due to non activation of 2 printer care pack.

I have sent constantly mailed to following person regarding this issue.
[protected]@hp.com, narottam.[protected]@timescare.in, rishab.[protected]@hp.com

I am attaching bill of care pack and serial number 5 printer out which 2 printer are still showing out of warranty and rest of the 3 printer are activated

thanks
Regards

Atul Kaniyal
[protected]
C-602, pcoket-11, jasola New Delhi.110025.
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