HP India — Cheating of HP india against Hp printer 108W bearing SL.NO-CNB1NDLGRR | |||
Sir, We purchased above mentioned printer thru E-mart for you pvt ltd Bhubaneswar-7 vide their Invoice no- HPW-0309 dt-17.06.2021. We were made to understand that the refilling of Ink in catridge/tonner will be required only after print of[protected] pages and same will be done at dealers point or service centre. But only after print of 377 pages the printer started displaying Low on tonner Ink level that is on 05.07.2021. thereafter we approached thru telephone customer care of HP for solution of our problem in the printer. We were told that the dealer has given demo tonner/catridge which will print only 350 pages to 400 pages. Now you have to place order for new catridge/tonner which will take 4-6 days time and cost you approx 6000. On protest from our side that why were we sold by misleading us and moreover the product cartoon/catlogue is also displaying 1500 pages then why are we being mislead. Why have you printed on your printer box 1500 pages ? and why did not your dealer tell us that the printer is fitted with demo tonner and it will only print 350-400 pages? Now HP thru different officials of their are only buying time instead of replacing catridge/tonner. Hence our complain/grievance may please be registered and matter be taken up with HP India. Regards Kislay Kumar M-[protected], [protected] Email id-kislay.[protected]@gmail.com Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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