Dear sir,
Order no: #[protected]August 23, 2017 at 4:01:39 pm gmt+5:30)
With reference to my above order which was booked on 23.08.2017, till date i have not received delivery of my printer.
I have booked this printer through your sales agent mr. Gurpreet, who assure me that the printer will deliver to you by 3-4 days.
On 28/08/17 spoken with your executors about my delivery status, he told me to write email, after writing mail on 28/08/17 till date i have not received any status of my order from your concern department. It was more disgusting to hold phone for 30-45 mints to speak to your logistic department.
Today i spoken with your ms. Priyanka pandey on phone, she informed me she dont have any information about my order. She told me that it will take another 7 days for delivery which was very socking. A reputed company like yours are doing such things which was unbelievable for me that you will give such a bad service to your customer.
When i ask your priyanka to cancel my order and refund my amount immediately, when i ask her when i will get my refund, she told me it will take 15 days which was again shocking for me. At the time of purchasing you take payment first, while refunding your company want 15 days to refund the money to customer???
You are requested to tell me the exact status of my order. Waiting for your reply
Regards,
Ramesh koti
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