[Resolved] HP India — desk gt 5821 paper not pick regular

Hanumanchalisa bhajan

from Neyyattinkara, Kerala

Address:

335512

I purchased printer hp destjet gt 5821 dated 24/11/17, am regular complaint for this printer that printer not picked paper for print, , am really disappointed for your service . Many time i call your service center but from hp customer care center not take any action for printer problem so that my problem till date issue.In that time i purchase new printer epson l805 dated 08/09/2018 because my business working need printer.In that i doubl pay for reason hp printer. So please printer amount refunded.
Printer detail : srn n cn77i5g223
hp printer bill n : gst-279
epson bill n : gm-168/2018

thanks
vasu goyal
[protected], [protected]
hanumangarh jn
rajasthan

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Jan 12, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

HP India Customer Care's response Hello Vasu,

I am sorry about the inconvenience you're facing.

I've escalated your case to relevant team, they will contact you asap.

Regards,
Smitha
HP Social Media Support

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help.
Thank you for your support.