HP India — didnt get b&o beoplay h4 headset yet.

Dear sir,

I have purchased a “hp pavilion notebook 15-cs2082tx” on date 25/7/2019. There was a offer of hp back to college-2019. I got registered with hp with full payment and sent all the required documents to hp redemption cell. Redemption code is nrzl583129nr and product serial no. Is 5cd9247b0y. After this i got a mail that all the entitled gifts will reach your registered address / email id within 30 days. From that onwards till today i have not received my bang & olufsen beoplay h4 headset. It’s has been more than 3 months and after that they assured me that it will be dispatched in 3-4 week but still i haven't got proper update when will they dispatch that item. This is not very good behavior from your end. I am a student and got mentally harassed by your support. Really got disappointed from the customer support please do take necessary action and try to dispatch that item as soon as possible.

Thanks and regards
Hemendra meena
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HP India customer support has been notified about the posted complaint.
Nov 15, 2019
Updated by @Hem
i haven't received any information about that or not received the product yet and i have mailed so many times but didn’t getting any appropriate responce from HP side or l haven't got any update when will they dispatch that item.
Verified Support
Nov 17, 2019
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded them to the team concerned they will connect with you asap.
I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
Nov 21, 2019
Updated by @Hem
I have received the product.

Thanks for your support.
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