[Resolved]  HP India — didn't get promised benefits showing at the time of ordering product

Address:	Dhanbad, Jharkhand, 826004
Website:	www.hpshopping.in

I bought an hp 65w 4.5 mm non-em ac adapter, part no:-y5y43aa, through the hp online store. There was a paytm mall voucher worth rs 500/-, promised on the product, showing on the website with the product. I ordered it on 02/12/2018, and i received the product on 06/12/2018. I did the registration required for the promised offer on hpconsumeroffers.co.in. My registration number was 15091, and order number was[protected], in the name of ankit pandey. Since i didn't get the benefits promised. I contacted on the email [protected]@hpconsumeroffers.co.in, an employee named mr. Onkar madaan got in a correspondence with me. Initially he told that my product was ineligible for the stated offer. But after some mails, he said that i must have got the voucher code of the offer. Since i had not gotten one, i told him so and told him to resend the voucher code. But after that he stopped responding to my mails. I don't know what to say? But i am disappointed with hp, it seems like a breach of trust, and i feel like cheated.