[Resolved]  HP India — Faulty Laptop from HP

Address:

Thiruvananthapuram, Kerala, 695581

I have purchased HP Pavilion x360 13-u131tu from logtech, tvm on march10 2017. The first piece was faulty and they have replaced it to me. Now the second one is also showing issues like,
1) will not turn on when the power button is pressed, even multiple times,
2) screen flickering continuously and then it will go black and automatically turn off.
After it gets turned off, the white light near the power switch blinks 3 times and pc will be completely turned off. Then it will only gets turn on after a long press on power button.
Once it is turned on it will be flickering again continuously.
I took the laptop to logtech and the response was really awful and irresponsible. They dont even want to take a look at the laptop rather they asked/forced me to take it to HP Service centre.
During my visit at the service center, at karamana, Volta Tech Solution, Noufal have witnessed the issue. I have submitted the laptop at the service center on June 10th. I have used it for less than 100 hours so far, and that too such a minimal use. Its more than a new one.I cant use such a faulty one again. You should consider that its a replaced one. 2nd replacement request from same person within 3 months and the first one within 24 hours . Its really a bad experience.
Since, I have not used it much, I have demanded for a refund or a DOA, but they said they cant do it. They'll repair it, and if there is any faulty part, they will replace it with a new 1.
I HAVE TO agree to this, and I demanded it to be done within 2 working days.
They took it on Saturday afternoon, they said they will have to do a recovery and then take an image log or something and sens that to HP. Its been Thursday now, and still I haven't yet received my laptop or a replacement yet. They themselves have claimed that his can be done within 3 days, 3 to 4 hours for recovery and a day to take and send the log and to check it another day.
They have contacted me on Wednesday and told, there is no issue with my laptop, they will return it to me once They get a reply from HP.
Why do, HP need to take this long to process this ?
Its clearly a faulty model or a faulty series. Why can they do justice here ?

When they are going to return my laptop, I must get a clear warranty from HP that, there will not be any more issue in my laptop for a complete warranty period (1 year or more), from the date I receive the Laptop from the service center.
If any issue comes up in my laptop, it should be considered under the irresponsible service of HP and I must get it replaced with a new one or refund the complete price of the laptop at the earliest.