HP India — Fraud done by HP World GIP Mall Noida

Address:

Tower B4/2702,Cherry County, GH-5B, Techzone-4 Greater Noida West

Dear Sir,

Greetings of the day!!

With great disappointment I would like to reiterate the issue which I have faced with regards to EMI after purchase of my HP laptop and printer.

I have purchased my laptop DTD 21/12/2020 from HP store GIP mall Noida and it was informed to me that the offer was going on HDFC credit card with 0% interest and EMI's will be distributed in six installments. The total amount was 78700/-. Sales executive informed me that I would be charged 13114.36/- as my EMI amount which is mentioned in my charge slip. However the amount that has been charged to me was 80076/- for six months.

It was totally a fradulent done with me. Yesterday I called up to HDFC Bank and they said that they have charged interest on my laptop and asked me to speak to merchant (HP world).

I have attached all my charge slip along with my credit card statements(5 months). June statement have not been generated but I have paid and amount of 13201/-.

Now please tell me who will be responsible for this fraud that has been done with me. Either HP or HDFC bank..

Hence I kindly request you to please refund my additional amount which has been charged to me.

I would be grateful to you .

Really disappointed by the service.

Look forward for quick response.

Warm regards
Kumar Nitish Bharti
[protected]