[Resolved] HP India — headphones redemption

Bhavya__Etsectra

from Bengaluru, Karnataka

Address:

44,section-7,New Power House Road,Jodhpur, Jodhpur, Rajasthan, 342001

I had purchased a HP pavilion laptop with comes with the B&O support by which we can redeem B&O headphones. Also i paid a certain amount for the headphones and now all their Helplines are closed and not responding to any of my complaints. It's about 9 to 10 weeks and they always delayed by saying that your date for the headphones was 8 weeks after purchasing. So please kindly look into this matter. Or i want my refund for the amount i paid for the headphones

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Oct 31, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

HP India Customer Care's response Hello Bhavya,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address, and Redemption code along with the review link.

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support

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