HP India — highly charged service charges for onsite services

Address:

Kanpur, Uttar Pradesh, 208001

Sir/ mam,

This is to bring to your notice that out of warranty the service charges for onsite or offsite is very high which a middle class or a student thinks twice off and can't afford.

I (Sharul agarwal a student who own a hp laptop model no. 15-d103tx) had called the customer care for getting information about kanpur service centre and they gave me mr. Ranjeesh's mob no. [protected] and when i contacted him he asked about the warranty and as my laptop is out of warranty he told me that onsite service charge is rs 1680 and offsite rs 380. And i just had to get the screw fixed of my laptop as i had lost most of them just 3 are there. It is because when i got the base plate replaced the person who came did not fixed it well the last time.

According to me this is not applicable.
I would be grateful if would look over the issue and resolve it.

Thanking you
Sharul agarwal
(Sharul. [protected]@gmail.com
[protected])