HP India — Hinge problem (Envy 6 1001TU)

Address:

Khordha, Odisha

So after getting my second HP lappy I was satisfied and was feeling great to have such a sleek laptop. But after some months the hinge popped out and the whole plastic screen was replaced. Yes, it was in the warranty period and so I was charged nothing. Now again the same thing happened and now my laptop's was warranty has expired. I have gone through a lot of posts and blogs regarding the same problem and I don't understand if it is a common problem why should the company not pay for it? Afterall, HP made an awesome product but with this tiny defect which occurs time and again. In my advice, the company should come with some strong solutions so that the problem wont occur again. Really dissatisfied with the product only for this hinge problem