[Resolved]  HP India — hp complaint - [protected], [protected]

Address:New Delhi, Delhi, 110034

Hi dion/ team,

Just check the below trail email which was escalated several times.

I have no idea whether this email comes to you or you are aware off my ongoing issues which has already been escalated to you several times.

I am sure if it would have comes to you or if it’s in your knowledge definitely the team will surely action it.

As said i escalated several times but no one come up with a conclusion. After all my efforts put in and all failure finally i decided to email you.

I been a hp customer from long back just because of the good will that hp had in worldwide market.

3 times mother board has been replaced on my laptop (5cd52471g6) within a month, attached is some of the cso for your reference. Still i am facing same issue, it’s in a dead condition when motherboard was replaced last time i. E 17 august, no one came and action it despite of several escalation and complaints.

I requested the team many times but only answer i am getting its in progress.

I don’t understand is this an escalation or complaint means wherein no one bothers.

Really not at all appreciated.

Regards

Lalit kumar
[protected]
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Oct 17, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
HP India Customer Care's response
Hello Lalit,

Thanks for getting in touch.
Sorry to hear that and appreciate you bringing this to my attention.
I've escalated this to the team concerned they will connect with you asap.

NOTE : Considering security reasons and the protection of your information, it is recommended that you remove your phone number & case number from this post.

Regards,
Smitha
HP Social Media Support
Complaint comments 

Comments

very sorry . worst experience
We Need Help Regarding Bios Setting on HP Elitebook 8440p, When we try to change BIOS setting it's asking for a password, when we enter wrong password it;s loked and display message to restart laptop. Please provide proper solution of this issue.

I have online purchased HP 32 GB 3.0 pandrive before one month but if I have fill in any data it was corrupt automatically in pandrive. I not able to use pandrive. My issue not resolved after format pandrive. I need to replaced my pandrive and give me new one.

Sir,
I have given my above Laptop for service on[protected] at HP care. Snkarayaya Junction, Thrissur 680007, Kerala. The Lap is under warranty. I am urgently in need for project work in my college. Kindly do the needful to get it immediately.

Regards
Kelvin Tony
Mob.[protected]

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