[Resolved] HP India — hp deskjet gt 5820 / cartridge is not moving

Akash singhal 06

from Aligarh, Uttar Pradesh

Address:

Bulandshahr, Uttar Pradesh, 203401

Hello sir,
I am akash singhal, i did call in hp care on 29th of september and registered my complaint for the issue happened in my deskjet gt 5820. The issue is that the cartridge is not moving and printer shows error as 0 error, e & 3 as well. I have complaint more than 5 times but there is no action has been taken by the authorities. They told us that a engineer would visit to check the issue & we are waiting from the day i have registered my complaint but there is no engineer have visited to us. So there is a humble request to take a suitable action as soon as possible as a lot of work is pending because of this issue.
Complaint number:- [protected]
Order no:- bldg1043

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Nov 11, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

HP India Customer Care's response Dear Akash,

I see that the service order is closed after the issue is fixed.
If you need any support, please write us to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

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Comments

dhandapani80

from Jayamkondacholapuram, Tamil Nadu

My case id: [protected]. My laptop serial number : CND7143YVT. I ordered WINDOWS. 10 HOME 64 bit Recovery cd. But delivered windows 7 64 bit recovery cd. I already. hpservicesupport emai reply to System. BIOS and hp service center JOB SHEET. Customer center daily calling no Response. Please help me

Thanking u
M.DHANDAPANI

HP India Customer Care's response, Oct 11, 2017

Verified Support

Hi DHANDAPANI, Thank you for choosing HP and addressing your concern to us. I sincerely regret the inconvenience caused to you. I have escalated your case and a responsible personnel will contact you on priority basis. Thank you.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.