[Resolved] HP India — hp deskjet ink advantage 2135

Dr.P.K.Barman

from Gangtok, Sikkim

Address:	Balipara,Sonitpur(Assam)-784101, Sonitpur, Assam
Website:	nil

We received the above mentioned printer from bijay infotech, thana road, tezpur, dist - sonitpur-784001on 3rd week of february, 2019 vide invoice no.720dt.08.01.19, is not functioning after exactly 3-4 copies printing. We cannot follow customer care contact, so earnestly request you to send your your personal to check the product.
Our address:-
Phulbari central hospital
Phulbari tea estate, p. O - balipara, dist - sonitpur (Assam)-784101
E-mail - prabhash. [protected]@mcleodrussel.com
(M) [protected]

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Apr 5, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2019

HP India Customer Care's response Dear Barman,

I am sorry about the inconvenience you are facing. Can you please email your contact details, printer serial number & previous case number (if any) along with the order ID to hpsupport.[protected]@hp.com so that we can reach out to assist you directly.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help.

Regards,
SP
HP Social Media Support

Verified Support

Mar 05, 2019

HP India Customer Care's response Hi there,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with best reachable time, HP unit serial number and previous HP case numbers if any.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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Comments

Sukeshmundada

I have done online payment for HP gas of Rs693.88 on 2/3/19

But today we have received the message our refilled 566729 is cancelled.
This is getting automatically cancelled and we are suffering.

I want my refund if its automatically cancelled.
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