HP India — hp deskjet ink advantage 3835 printer

Address:	400071
Website:	www.flipkart.com

I Brought printer from flipkart shopping site. i got the printer on 8th sept 18.the printer is defective screen of the printer is not working anymore. i called no to times to Flipkart customer care for replace the product they said they will arrange technicians for check the product. they promised me on 9th sept but till date no one visited. I Come to know from Flipkart customer care that they are getting fake confirmation from HP technician that they visited and product is in good conditions and customer is satisfied with the product. 3 times i gave request for technician and 3 time i got fake sms and email. from last 20 days i m following for my complaint but no resolution from HP and flipkart. the product is still unused