[Resolved]  HP India — Hp deskjet printer gt 5810 all-in-one series

Address:

Buldhana, Maharashtra, 444303

My printer is purchased in may 2016. And since then it is troublesome.
Printer serial no is : cn6311g0q2.
On 05/05/2017 i had lodged a complaint that printer is not pringing yellow colour, on which engineer visited at my place and changed print head on 10/05/2017.
Thereafter i went on tour to uttarakhand.
However it is found that the same problem persists even after changing of heads that the printer is not printing yellow colour.
On contacting toll free number to log a call, it was replied that the printer has now become out of warantee and for any purpose i shall be charged and that i should contact service center, nagpur.
Accordingly i contacted service centre but as yet no visit of engineer.

What i want to request is that as the problem is not solved by changing the heads, my original complaint no : bjtr3543-01 should be reopened as the problem is same and original coplaint itself cannot be treated as resolved.

Only because informing the problem a little bit late because that i was on tour cannot treat this as a fresh complaint lodged out of warranty.

You are requested to please consider my case and send the engineeer at the earliest as 15 days are already passed in the process of so many phone calls etc.

I have actually become hopeless for this printer product as since inception it has been troublesome and because of its non working i have suffered a lot.