HP India — HP Laptop - Motherboard issue within 2 years of purchase

I bought an HP laptop on July 2020. Not even 2 years completed, seeing only blank screen. On checking in a service center it turns out to be a motherboard issue.
Didn't expect this from a brand like HP. We bought it for 70000 and now we are again expected to spend 15000 on the motherboard just because we trusted this brand .
As it is past 1 year, warranty can't be covered . I need my laptop for official use and 15k is literally huge for me to afford at this point of time. What answer will you give to a customer who trusted you and spent 70K on your product ?

Attaching the service center details and laptop warranty bill.
+3 photos
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information