HP India — Hp laptop, sn- cnd1102kpc

Address:Sysnet global technology limited plot no 120 kadru ranchi

I akansha bihan went to hp service centre Sysnet ranchi as i was facing problem on my laptop but the behaviour of service personnel was ill mannered as i was asking few questions regarding my laptop instead of replying they were arguing and force to purchase extended warranty rather focusing on solving problem, i was clicking picture of my laptop for my security purposes than they question about trust issue and behave in very rude manner
I am so disappointed by such a big company treating their coustomer like this, their attitude reflect the company responsibility towards their coustomer kindly resolve my problem as soon as possible and please make sure to correct coustomer interaction, i am attaching the receipt which they gave so that support centre will take necessary and strict action to resolve the issue, being a women i am afraid to re visit the service centre but they ask me to came today on 4 th of October to resolve the issue but they said they order the wrong part by mistake and they will call once the product reach, i am exhausted with this kind of service in order to my and all other safety and user friendly environment kindly take strict action against service person
Saand improve coustomer service Thanking you .
Akansha bihan
Token number 14467
+1 photos
Was this information helpful?
No (0)
Yes (1)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information