[Resolved] HP India — hp notebook - 15-bs145tu laptop screen issue

ABUBAKAR MEER

from Mumbai, Maharashtra

Address:

317, Lodha Supremus2,Northern Tower,Road no.22.Wagle estate, 400604

Hi, My hp laptop screen is having issue.
The cover which protect laptop screen has got removed and i am not able to fold my laptop. The plastic is coming out from the screen As my laptop is under warranty and model number of my laptop is (HP Notebook - 15-bs145tu)
Kindly follow the attached images for reference below
Kindly send the concern person to resolve the issue as early as possible

+2 photos

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Jul 13, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2019

HP India Customer Care's response Dear Csutomer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support