[Resolved] HP India — hp notebook - 15-bs145tu laptop screen issue

 
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317, Lodha Supremus2,Northern Tower,Road no.22.Wagle estate, Thane, Maharashtrathane, India
 ABUBAKAR MEER on Jun 7, 2019
Hi, My hp laptop screen is having issue.
The cover which protect laptop screen has got removed and i am not able to fold my laptop. The plastic is coming out from the screen As my laptop is under warranty and model number of my laptop is (HP Notebook - 15-bs145tu)
Kindly follow the attached images for reference below
Kindly send the concern person to resolve the issue as early as possible

hp notebook - 15-bs145tu laptop screen issue
hp notebook - 15-bs145tu laptop screen issue
Complaint marked as Resolved Jul 13, 2019

Complaint Status


[Jun 10, 2019] HP India customer support has been notified about the posted complaint.
Verified Support
HP India Customer Care's response, Jun 10, 2019
Dear Csutomer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
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    HP India - hp notebook - 15-bs145tu laptop screen issue