I purchased HP Omen laptop 5 months back. 2 weeks back one of the keys from the keyboard got out from the keyboard and when I tried to put it back it’s not stopping there. My unit is in warranty and still they are not repairing it. They told me that I have to get the whole top cover replaced which will cost around 10-12k.
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Aug 8, 2021
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2021
HP India Customer Care's response Hello Abhishek,
Thank you for reaching out to us, I am sorry to hear about the keyboard issue.
Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
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