HP India — HP Wired Over Ear Headphones with 35mm Drivers, with mic, Foldable and Adjustable Headband/1 Year Warranty (B4B09PA) - wire got di

Address:Adambakkam, Chennai, TN , India
Website:HP

I bought HP headphone on 06/06/2022. The HP wire got disconnected in the first month itself. It has 1 year warranty.
At the back of the headphone, the mentioned email id is in.[protected]@hp.com.
I started communiting from this email id.
I have also contacted the below mentioned email id:
[protected]@hp.com ;
HP Store India ;
in.[protected]@hp.com ;
In Contact ;

I was asked to communicate with whats app number: [protected]
I did the same.

After many communication, I was asked to go the below mentioned address:

Wipro Limited - ( Carry In & Onsite ) (6.27 km)
Wipro Limited, C/O, Skypro Technologies Pvt. Ltd. New 11 Old 3A, Dr. B. Narasimhan Road, T.Nagar, Chennai, Tamilnadu – 600017, .Landmark:- Opp. Bharathiraja Hospital OR Beside AGS Cinemav, Chennai, Tamil Nadu, 600017.

I again had a whatsapp with the same number, since in the net, It is showing address has changed.

After having a live chat, they are again asking to contact
in.[protected]@hp.com & they are telling we do not support this type of incident.
They are asking to contact in.[protected]@hp.com which is at the back of the device.
I have spent too many days..

They are asking to go from first.

Please give the resolution for the same.
it's hitting my time & money which has warranty.
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