HP India — ink advantage offer coupon not received. | |
I bought hp printer on january 2018. Recieved instructions to claim inkadvantage offer. I couriered all the required documents and the claim got approved on jan-15, 2018 and asked me to wait for 4-6 weeks to coupon to arrive. I waited for 6 weeks. No coupon recieved either by courier, mail, sms or call. So i mailed them back on feb-28, 2018 saying that i have not received anything yet. They replied me that they have already sent the vouchers to my email-id. I daily check my mails. When i rechecked mail, there were no mail from bookmyshow or hp redemption team. I dropped mail and got reply that they will resend the coupon by mail in 5 working days. Still i havent recieved any mail yet. Even i tried calling customer care. It simply has automated voice asking me to drop mail. The problem is, hp asking users to send the documents by courier. But hp is claiming that they sent the couriers that too my email without any intimation by sms or call. I faced same kind of customer service problem even before this couple of time. I will never go with hp product. Please help in recieving this redemption coupon Was this information helpful? | |
HP India customer support has been notified about the posted complaint. | |
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