[Resolved] HP India — laptop

sandyanand15

from DARBHANGA, Bihar

Address:

SHASTRI NAGAR, EKMI ROAD, LAHERIA SARAI, Darbhanga, Bihar, 846001

They r not providing service. They asked me to mail my querry to them and they will contact me within 24 to 48 hrs. But they never called. When i called them they say they r highlighting the complain to the concerning team. But no progress yet. They have already highlighted the case 4 times. I reported the problem around 20 days ago. I getting losses due to this issue. They have provided me a demo alternative which is also performing very poor. Please resolve my issue asap. Thanks

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Jun 27, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the best reachable time.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support

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Comments

raju2529

from Delhi, Delhi

This type of services are not proper. All issues must and should solve by the company side.

Ashaq Mir

from Qazigund, Jammu and Kashmir

Esteemed sir i brought
Printer HP INK TANK 315 SERIAL NO. CN8693G0N1 two months before. When I give print the yellow colour is missing I told the dealer at srinagar but they didn't take any action please help me.

adityawa

from Mumbai, Maharashtra

Cant f ind my device model listed on hp support which is OMEN 15-ce0xx (accordind to the info in the operating system)
i let the hp site identify my laptop which it identifies as OMEN by HP - 15-ce018dx and the audio drives i installed from
OMEN by HP - 15-ce018dx model dont work on my laptop please help please update the web site