[Resolved]  HP India — laptop

Purchase an hp product only if you wanna suffer badly

They ask you regularly to extend the warranty but in the name of giving services these # only make you suffer badly

I recently received a faulty piece they gave me stupid solutions to get my issue resolved after a month of complaints they ask me to submit the laptop in there service centre and told me you will get it back in 2 days but took one week to give it back to me that also instead of solving my issues they solved one issue and not i'm having more than 5 issues in my laptop they just made thinks worse for me

This happened in service center in noida sec 2 where i submitted my laptop

Service co-ordinator were narendra singh and vikas (Contact no-[protected])
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Aug 7, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2019
HP India Customer Care's response
Hello Deepanshu,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email ([protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
Complaint comments 

Comments

Cancelled give up subsidy press wrong key
This is to inform you regarding a call logged ID: [protected] done a few days ago and according to the report by your service we have been expecting a service engineer soon but none have been arranged. We are facing a serious issue and would like to report a complaint. Kindly revert us ASAP. Thank you.

Regards
Akhilesh Sharma

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