HP India — Laptop damaged

Address:HP Honeywell systems opp KSRTC bus stand Palakkad Kerala

We purchased the laptop on may 2020. After
that the speed of the system was going down
to slower. While opening the folders, it took a
long time to open. I mentioned these to your
dealers. They told that SSD card is the solution
for that. But now the laptop is not working.
Again I went to the shop. They told me the
hard disc got damaged. And they made a
dispute saying that one in a million will happen
like this and the company will give you only
one year warranty. After that all the system will
be like that. Sometimes it works or not. My hard disc got damaged. And they made a
dispute saying that one in a million will happen
like this and the company will give you only
one year warranty. After that all the system will
be like that. Sometimes it works or not. My
hard disc is 1 TB and laptop is i5, 8th
generation. We purchased from HP Honeywell
systems Palakkad, Kerala. They told me to
replace the hard disc. Is this your solution?
Your hard disc works for one year only? Then it
will be shameful for a great company like HP. It
won't be better to you.
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information