HP India — laptop failure

Address:

411027

Sent from yahoo mail on android

On sun, 11 aug 2019 at 20:28, kumar mohan
Wrote:
Sir

We purchase one laptop having following detail
From vijay sales, chinchwad on 25 th june, 2019
Serial no: cnd92102gf
Product no: 5ay25pa#acj
On 12th july laptop screen started blinking and we inform to vijay sales, chinchwad, initially it was informed that he will take care, after 6 to 7 day he inform to complain to hp.
On 24/07/2019 hp enginèer come with new screen for replacement, we requested for complete replacement of laptop.
But on 2/08/2019 hp enginèer replaced screen.

Now laptop stop working when battery charge come below to 30 %.
Also mouse sensitivity is very poor and some timeit does not work.

This laptop is used by my son 11th standard.

Please solve our issues urgently.

Regards

Kumar gyanendra mohan

[protected] / [protected]
Sent from yahoo mail on android

On sun, 11 aug 2019 at 20:28, kumar mohan
Wrote:
Sir

We purchase one laptop having following detail
From vijay sales, chinchwad on 25 th june, 2019
Serial no: cnd92102gf
Product no: 5ay25pa#acj
On 12th july laptop screen started blinking and we inform to vijay sales, chinchwad, initially it was informed that he will take care, after 6 to 7 day he inform to complain to hp.
On 24/07/2019 hp enginèer come with new screen for replacement, we requested for complete replacement of laptop.
But on 2/08/2019 hp enginèer replaced screen.

Now laptop stop working when battery charge come below to 30 %.
Also mouse sensitivity is very poor and some timeit does not work.

This laptop is used by my son 11th standard.

Please solve our issues urgently.

Regards

Kumar gyanendra mohan